I have emailed/called/texted the business numerous times without any reaction. I have asked for a refund and nobody has actually answered me - Slabway Massage Chair $1499.98. I would suggest not to lose your tough earned cash on this business. I will be getting in touch with the Chief law officer to submit a complaint regarding PIECE. Purchaser Beware!!!!!! Hi There Michael, We genuinely regret the clear aggravation and trouble you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was produced December fourth which there was a label developed on December 7. Your bundle was identified and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the present situations affecting our providers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Special Discount).
We acknowledge that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation cost was told it will delivered in 3 days. Hired 3 days stated it shipped 4 days back after a week they do not answer the phone and tell you to chat with their website which never answer you back. They will keep you waiting sent out several email with the same reaction will get back with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This business is a scam and I'm going to do my best in discovering a legal representative to spend sufficient money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took two days once it was filled on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a full recline mode and has not came out of it considering that I have actually attempted to call Slabway various times via e-mail call and have actually yet had the ability to speak to a live person I continuously get emails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email specifying that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this business due to the piss poor reaction that I get from their assistance groups I believe anyone wanting to buy any of their products need to extremely take a look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Massage Chair Pic). We have actually gotten no further interaction from you informing us if that fixed your problem. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources offered to us to offer a great experience to each and every customer. We recognize that we failed to fizzle in this circumstances. For that we say sorry - Reviews Of Slabway Massage Chair. We await your action. Thank YouI purchased a foot massager. Website stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. States to get on chat on the web site. I called chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot says "typical wait time 5-15 minutes.
I think this location is a scam and i am going to call credit card to stop payment. Slabway Massage Chair Review. I DO NOT RECOMMEND buying anything from this improperly run attire (if they are a genuine outfit). PURCHASER BEWARE!!!!!! Hi There Ian, We seriously are sorry for any frustration or inconvenience you have actually experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to fulfill the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this vacation season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and find great usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Put an order on 12/4/20 and the order was canceled mid delivery without any more explanation!? I've called numerous times, sent out emails used the chat widget they recommended and also connected to them by means of all social media platforms and no action no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hey Tonya, We sincerely are sorry for the clear disappointment and hassle you have experienced concerning your recent order with Slabway (Slabway Full Body Massage Chair). This is not our intention and not the experience we desire for our customer.
This was because of a mistake in interaction with the pickup at our fulfillment center. Your plan was labeled and prepared for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to meet the need (Slabway Massage Chair Review). As such, we have actually likewise been unable to guarantee our shipping timespan with the very same certainty we previously were able to.
In relation to your experience with our customer care group, we understand that our service has taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources available to us to provide a great experience to each and every customer (Slabway One Massage Chair).
For that we say sorry. Our records show that you have gotten the full refunds as requested. We wish for the chance to regain your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the product they were selling could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately attempted to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no reaction. It was now approximately 12:20. I finally received a response by Monday early morning informing me the order had shipped.
Nevertheless, it was not deliverable because they had an inaccurate apartment number. I called UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody picks up the phone and won't answer their own chat bot. It's ridiculous. I desire my cash back. Hey there Francis, We regret any disappointment you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer support as of late. Their refund policy for their incompetence is ludicrous. Do refrain from doing service with these individuals. Go through ******. I ordered a foot massager Nov 26, used it once and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your company on blast for this - Reviews Of Slabway Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not fit your requirements. Our records show that your order was approved for a refund which you chose the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you would like to proceed with the return process you have actually initiated, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Business Profiles may not be replicated for sales or marketing purposes. BBB Organization Profiles are offered exclusively to assist you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the accuracy of details supplied by third celebrations, and does not guarantee the precision of any details in Service Profiles - Slabway Shiatsu Massage Chair Reviews. When thinking about problem information, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a firm's actions to them are typically more essential than the number of grievances.
BBB Business Profiles undergo alter at any time. If you choose to do business with this organization, please let business understand that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is great - Slabway One Massage Chair...
Massage Chairs are intricate makers with lots of moving parts and advanced computer parts, so things can fail. However it's very little various from an automobile, it depends upon how you use it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can take place during delivery.