I have emailed/called/texted the company several times without any action. I have asked for a refund and nobody has actually addressed me - Slabway Shiatsu Massage Chair. I would suggest not to squander your tough made money on this business. I will be getting in touch with the Attorney general of the United States to file a problem relating to PIECE. Purchaser Be Careful!!!!!! Hi Michael, We best regards are sorry for the clear disappointment and trouble you have experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was developed December 4th which there was a label created on December 7. Your bundle was labeled and prepared for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been not able to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the existing circumstances impacting our providers nationwide. In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload (Slabway Massage Chair Pic).
We acknowledge that we stopped working to miss the mark in this instance. For that we say sorry. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was told it will delivered in 3 days. Employed 3 days stated it delivered 4 days back after a week they do not respond to the phone and inform you to talk with their website which never ever answer you back. They will keep you waiting sent out a number of e-mail with the exact same action will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a fraud and I'm going to do my finest in discovering a lawyer to invest sufficient cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we got rid of from package set it up plugged it in the chair entered into a full recline mode and has not came out of it since I've tried to call Slabway various times via email telephone call and have yet been able to talk with a live individual I continually get emails back from them mentioning that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor response that I get from their assistance teams I believe anyone wanting to acquire any of their items need to highly take a look at all their feedback's I have no idea the actual count of how lots of bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Pic.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you inspect the fuse located on the back of your chair (Slabway Massage Chair $1499.98). We have received no further interaction from you notifying us if that fixed your issue. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to supply a good experience to each and every consumer. We recognize that we stopped working to fizzle in this circumstances. For that we say sorry - Slabway Massage Chair. We await your action. Thank YouI purchased a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat online website. I got in touch with chat, stated "presently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "regular wait time 5-15 mins.
I think this location is a rip-off and i am going to call charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this inadequately run attire (if they are a real outfit). PURCHASER BE CAREFUL!!!!!! Hey Ian, We genuinely regret any frustration or hassle you have actually experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to satisfy the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current scenarios affecting our carriers nationwide. In relation to your experience with our consumer service group, we comprehend that our service has taken a hit this holiday season (Slabway Shiatsu Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we stopped working to miss the mark in this instance. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you've been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery with no further explanation!? I've called several times, sent emails used the chat widget they suggested and also reached out to them by means of all social media platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hi There Tonya, We regards are sorry for the clear aggravation and hassle you have actually experienced concerning your current order with Slabway (Slabway Massage Chair). This is not our objective and not the experience we desire for our client.
This was because of a mistake in interaction with the pickup at our satisfaction center. Your plan was labeled and all set for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to meet the need (Slabway Shiatsu Massage Chair). As such, we have also been unable to ensure our shipping time frames with the same certainty we previously had the ability to.
In relation to your experience with our customer support group, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources offered to us to supply an excellent experience to each and every client (Slabway Shiatsu Massage Chair).
For that we ask forgiveness. Our records reveal that you have gotten the full refunds as requested. We hope for the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were offering could be bought for $67. 99 and $87. 99 on Amazon with free shipping. I right away attempted to cancel my order. I sent out an e-mail I called on the phone, for which there was no response. It was now around 12:20. I finally got a reaction by Monday morning informing me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate apartment number. I called UPS and asked to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be made the most of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't address their own chat bot. It's ridiculous. I want my cash back. Hello Francis, We are sorry for any aggravation you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager along with the frustration experienced with our customer assistance as of late. Their refund policy for their incompetence is ridiculous. Do not do organization with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it once and it triggered me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews prior to purchasing from this company.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was authorized for a refund and that you selected the alternative to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return process you have actually started, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Company Profiles may not be replicated for sales or marketing functions. BBB Company Profiles are offered entirely to assist you in exercising your own finest judgment.
Nevertheless, BBB does not validate the accuracy of details offered by 3rd parties, and does not ensure the precision of any details in Business Profiles - Reviews Of Slabway Massage Chair. When considering grievance info, please take into account the business's size and volume of deals, and comprehend that the nature of problems and a firm's responses to them are frequently more vital than the variety of problems.
BBB Organization Profiles go through change at any time. If you choose to do organization with this service, please let the service know that you called BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or business - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage specialist. We think chair massage is great - Slabway Massage Chair Review...
Massage Chairs are complex makers with lots of moving parts and advanced computer parts, so things can fail. However it's very little various from an automobile, it depends upon how you use it and how you take care of it that will determine how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can happen throughout shipment.