I have emailed/called/texted the company a number of times with no response. I have actually asked for a refund and no one has answered me - Slabway Shiatsu Massage Chair Reviews. I would suggest not to squander your tough made cash on this company. I will be contacting the Chief law officer to submit a problem regarding PIECE. Purchaser Beware!!!!!! Hey There Michael, We sincerely are sorry for the clear aggravation and inconvenience you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was developed December 4th which there was a label created on December 7. Your package was identified and prepared for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to satisfy the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations affecting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair $1499.98).
We acknowledge that we failed to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment fee was informed it will delivered in 3 days. Hired 3 days said it delivered 4 days back after a week they do not respond to the phone and inform you to talk with their site which never answer you back. They will keep you waiting sent several email with the exact same reaction will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a rip-off and I'm going to do my finest in discovering a legal representative to invest adequate money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it given that I've tried to get in touch with Slabway numerous times by means of e-mail call and have yet had the ability to speak to a live person I continually get emails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I have actually been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad response that I obtain from their assistance groups I think anyone seeking to purchase any of their products should highly look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you inspect the fuse situated on the back of your chair (Slabway Massage Chair Special Discount). We have gotten no further communication from you informing us if that resolved your concern. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer. We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness - Slabway Full Body Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Website said 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat on the web site. I called chat, said "currently responding in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot says "regular wait time 5-15 minutes.
I think this place is a scam and i am going to contact credit card to stop payment. Slabway Shiatsu Massage Chair. I DO NOT RECOMMEND buying anything from this inadequately run attire (if they are a real clothing). PURCHASER BE CAREFUL!!!!!! Hi Ian, We regards regret any aggravation or inconvenience you have experienced. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to fulfill the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our carriers nationwide. In relation to your experience with our customer care group, we understand that our service has taken a hit this holiday (Slabway Full Body Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We acknowledge that we failed to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you've been pleased with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Positioned an order on 12/4/20 and the order was canceled mid delivery with no additional description!? I have actually called several times, sent out e-mails utilized the chat widget they recommended and likewise connected to them via all social networks platforms and no reaction no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hello There Tonya, We sincerely regret the clear frustration and hassle you have experienced regarding your current order with Slabway (Slabway Massage Chair Special Discount). This is not our intention and not the experience we desire for our client.
This was because of a mistake in interaction with the pickup at our satisfaction center. Your bundle was labeled and prepared for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been unable to meet the need (Slabway Massage Chair Reviews). As such, we have actually also been not able to guarantee our shipping amount of time with the same certainty we formerly had the ability to.
In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources offered to us to provide a great experience to each and every customer (Slabway Massage Chair Review).
For that we ask forgiveness. Our records reveal that you have received the complete refunds as requested. We wish for the chance to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the item they were offering might be acquired for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away attempted to cancel my order. I sent out an email I got in touch with the phone, for which there was no action. It was now roughly 12:20. I lastly got a response by Monday morning telling me the order had actually delivered.
However, it was not deliverable because they had an inaccurate home number. I got in touch with UPS and inquired to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be benefited from if you do not. I received my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't address their own chat bot. It's absurd. I want my money back. Hey Francis, We regret any frustration you have experienced regarding the performance of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our consumer support since late. Their refund policy for their incompetence is outrageous. Do refrain from doing service with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations prior to purchasing from this business.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was authorized for a refund which you picked the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you want to continue with the return process you've started, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Business Profiles may not be recreated for sales or promotional functions. BBB Organization Profiles are supplied solely to assist you in exercising your own finest judgment.
However, BBB does not verify the accuracy of info offered by 3rd parties, and does not ensure the accuracy of any information in Service Profiles - Slabway Massage Chair $1499.98. When considering complaint information, please consider the company's size and volume of transactions, and understand that the nature of problems and a company's actions to them are often more essential than the variety of problems.
BBB Business Profiles go through alter at any time. If you select to do business with this organization, please let business know that you called BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or business - Slabway Full Body Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage expert. Our company believe chair massage is terrific - Slabway Full Body Massage Chair...
Massage Chairs are intricate makers with lots of moving parts and advanced computer elements, so things can fail. But it's not much different from a car, it depends upon how you use it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can take place during shipment.