I have actually emailed/called/texted the company several times without any reaction. I have asked for a refund and nobody has answered me - Slabway Massage Chair Pic. I would recommend not to lose your hard made money on this company. I will be contacting the Chief law officer to file a problem relating to SLAB. Buyer Beware!!!!!! Hello Michael, We seriously are sorry for the clear disappointment and inconvenience you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was created December fourth and that there was a label developed on December 7. Your bundle was labeled and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current situations affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's workload (Slabway Massage Chair Review).
We acknowledge that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do show that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment cost was told it will delivered in 3 days. Contacted 3 days said it shipped 4 days back after a week they do not answer the phone and tell you to talk with their site which never answer you back. They will keep you waiting sent several email with the very same reaction will return with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a fraud and I'm going to do my best in finding an attorney to spend enough cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I've attempted to contact Slabway many times via e-mail call and have yet been able to speak to a live individual I constantly get e-mails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another e-mail mentioning that they're closing the RMA support ticket I have actually been trying to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad action that I receive from their assistance groups I believe anybody looking to buy any of their products ought to highly take a look at all their feedback's I have no concept the actual count of the number of bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you check the fuse located on the back of your chair (Slabway Massage Chair Special Discount). We have actually gotten no more communication from you notifying us if that resolved your issue. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources offered to us to supply an excellent experience to each and every client. We acknowledge that we stopped working to miss out on the mark in this circumstances. For that we say sorry - Reviews Of Slabway Massage Chair. We await your response. Thank YouI ordered a foot massager. Site stated 2-4 day delivery time.
I called number noted and it is a recording that just keeps repeating. States to get on chat on the web website. I contacted chat, said "presently replying in under 15 minutes". I have actually been on chat for 44 minutes at this moment and no contact. Ro-bot states "regular wait time 5-15 mins.
I think this location is a rip-off and i am going to contact charge card to stop payment. Slabway Massage Chair Review. I DO NOT RECOMMEND purchasing anything from this badly run attire (if they are a genuine attire). BUYER BEWARE!!!!!! Hey Ian, We sincerely regret any aggravation or hassle you have experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday season (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Review. Placed an order on 12/4/20 and the order was canceled mid shipment without any additional explanation!? I've called numerous times, sent out emails used the chat widget they suggested and also reached out to them via all social media platforms and no action no reply just no description.
I would like a complete refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hey Tonya, We sincerely regret the clear disappointment and inconvenience you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair Amazon). This is not our intent and not the experience we desire for our client.
This was because of an error in interaction with the pickup at our satisfaction facility. Your package was identified and prepared for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to fulfill the demand (Slabway Massage Chair Review). As such, we have actually likewise been unable to ensure our shipping timespan with the same certainty we formerly were able to.
In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources available to us to supply a great experience to each and every client (Slabway Massage Chair Reviews).
For that we apologize. Our records reveal that you have gotten the full refunds as requested. We wish for the chance to regain your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I found the item they were offering could be purchased for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately tried to cancel my order. I sent an email I called on the phone, for which there was no response. It was now roughly 12:20. I finally received a response by Monday early morning telling me the order had delivered.
However, it was not deliverable since they had an inaccurate home number. I called UPS and asked to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody gets the phone and will not answer their own chat bot. It's ludicrous. I want my refund. Hey Francis, We are sorry for any aggravation you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our customer assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do organization with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it once and it caused me sever pain. I called, chatted on their website still no return slip on 12/4/2020. I wish I would have read their evaluations prior to buying from this business.
I will keep your company on blast for this - Slabway One Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was approved for a refund and that you chose the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return process you've started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Organization Profiles might not be reproduced for sales or promotional purposes. BBB Company Profiles are provided entirely to assist you in exercising your own finest judgment.
However, BBB does not confirm the accuracy of information supplied by 3rd parties, and does not ensure the accuracy of any details in Company Profiles - Slabway Massage Chair Pic. When considering complaint details, please take into consideration the company's size and volume of transactions, and comprehend that the nature of complaints and a company's actions to them are typically more crucial than the variety of problems.
BBB Company Profiles undergo alter at any time. If you pick to do organization with this service, please let business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or organization - Slabway Massage Chair Amazon.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. Our company believe chair massage is excellent - Slabway Massage Chair Reviews...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer system elements, so things can fail. But it's not much different from a vehicle, it depends on how you utilize it and how you look after it that will figure out the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can take place throughout delivery.